Customer Care

You'll find various things of interest on this page which has been designed with our customers' needs in mind. 

Accident Benefits Coverage pertains to Ontario Auto Insurance and provides an overview with regards to standard and optional benefits accident benefits that are available.  C. M. Steele Insurance Brokers is always available to properly advise you on your auto insurance needs.

Do you need to report a claim and it is after our regular business hours?  You will find the information you need in the Claims section of Customer Care.

Code of Consumer Rights and Responsibilities is a standard C. M. Steele Insurance does not take lightly.  Should you have a concern regarding this, please contact Mr. William C. Steele, President of C. M. Steele Insurance Brokers Limited directly at 905-835-2417 or by email.

Not convenient to come into our office to make a payment.  Not a problem.  If you received your insurance policy directly from one of our insurers, check the links under Company On line Credit Card Payment for easy access.

Disclosure keeps our clients informed about the companies we represent, how we get paid, and if there are any conflicts of interest that you need to know about.

We have some downloadable forms listed.  If there is anything you don't see that would be of interest to you, please let us know and we will see what we can do to accommodate your request.  Call 905-835-2417 or email.

Peruse Glossary of Terms at your leisure.  Our motto here at C. M. Steele Insurance is "an educated consumer is our best customer".

News will change periodically, so check back frequently.

Insurance Tips, provides handy ideas to help keep you safe and ultimately help to save on insurance.

Intact Client Centre provides easy access for clients who are insured with Intact Insurance.

RSA Insurance now offers AIR MILES Reward Miles.  If you have a policy with RSA Insurance, discover the benefits.  Register at rsagroup.ca/airmiles.

Web Links includes some websites you may find of interest. 

Hope you enjoy using our new website!  We would appreciate your feedback... email or call 905-835-2417.